HEAL-WA FAQ

Does HEAL-WA have [particular database or journal] for [specific practitioner group]?

HEAL-WA contains evidence-based resources for members of all of the professions that were included in the legislation and more than 5000 full-text journals. If you have particular favorite resources that you would like us to consider, please feel free to let us know!

How do I get access to HEAL-WA?

You must create a user id and password to access the licensed resources (those indicated by a lock) on HEAL-WA. To set up your user id, go to the Getting Started page at http://heal-wa.org/resources/getting-started and follow the directions there. Once your user id is set up you’ll be able to use any of the resources contained in HEAL-WA without additional passwords.

My profession is not named in the bill that sponsored this project. Can I pay to get access to the items contained in HEAL-WA?

Unfortunately, there is no provision for individuals who are not members of one of the named professions to get access to the resources contained in HEAL-WA. This is because access is determined by legislation, and is based on an individual's being licensed to practice in certain professions named in the bill.

If my profession is not included in the project, what can I do to get access?

We recommend that you contact the Washington State chapter of your professional association. Ask the association's Governmental Relations committee to lobby the State Legislature for your group to be included, so its members can have access to resources through HEAL-WA.

Can students in health professions programs use HEAL-WA?

If a student is already licensed in Washington State in one of the professions named in the legislation, then yes. Access to HEAL-WA is based on an individual's being licensed as a health care practitioner in one of the named professions. Unfortunately, however, this does not include students who do not already have a license in one of those professions. We recommend that students contact their institution's library to learn what information resources and services they provide.

Getting Started

Certain resources in HEAL-WA (indicated by a lock lock) require a HEAL-WA access code (UW NetID) and password for access.

Once you have set up your HEAL-WA access code and password, LOG IN to HEAL-WA by clicking on the "Log In" button at the top of this column.

LOG OUT from HEAL-WA by simply closing your browser.

Set up your HEAL-WA access - to set up a HEAL-WA access code and password, see the instructions on the Getting Started page.

PLEASE NOTE that once you have set up your access code, it can take up to a day for your access code to be recognized so you can log in to HEAL-WA.

FORGOT YOUR PASSWORD? Click here for instructions, or call the Service Center at 206-221-5000.

  • “This critical resource allows providers the opportunity to learn best practices used in their professions and furthers the ongoing education of all health care professionals.” Gov. Christine Gregoire
  • “I find HEAL-WA intuitive to use. It's a nicely organized resource with point-of-care tools that clinicians can use in the line of fire.” Jim Anderson, PA
  • “HEAL-WA underscores the state's commitment to supply quality medical resources to providers and therefore to all their patients, in all settings.” Jim Anderson, PA
  • “The tools at HEAL-WA help us access the information we need to keep up with our practice and make sure we are providing quality care for our patients.” Jim Anderson, PA
  • “I like the clarity and simplicity of HEAL-WA. It's not unwieldy, like some other information resources. I know where things are, and I can find them more quickly.” Jim Anderson, PA
  • “I can quickly go online with HEAL-WA and within three minutes, I'll know what a specific disease is, how it is diagnosed, what the most common treatments are, and what patient resources are available. I owe it to my patients to have this information, and this point-of-care tool gives it to me in minutes.” Jim Anderson, PA
  • “I don't know how I got along without HEAL-WA. It is a direct pipeline to the latest research and medical/mental health information.” Denise Ottosen, mental health therapist
  • “I use HEAL-WA all the time. The research that I am able to do on PsycInfo and MEDLINE keep me abreast of new developments.” Denise Ottosen, mental health therapist
  • “Nurses who are on the run every moment at work don't have time to noodle around on the Web looking for information. HEAL-WA puts all the information you need in one spot, and it can be accessed anywhere, anytime.” Katy Brock, RN
  • “With HEAL-WA, you can get the continuing education credits you need, at your own convenience, on your own time, without paying any additional money.” Katy Brock, RN
  • “It is easy to access good patient education materials and diagrams through HEAL-WA and you're getting them from reliable sources.” Katy Brock, RN
  • “HEAL-WA gives us quick access to high-quality information, continuing education credits, and educational materials. It's a 24/7 information source that you can access anywhere, anytime.” Katy Brock, RN
  • “With HEAL-WA, the state has made getting essential information for decision-making easier. The long-term result will be better quality of care for the people of Washington.” Tom Cloyd, Licensed Mental Health Counselor
  • “Too often, we blow off accessing library resources because it's too much trouble. This gets rid of that excuse.” Tom Cloyd, Licensed Mental Health Counselor
  • “If you make the path to a goal shorter, more people will get to that goal. HEAL-WA does this, by making crucial information more convenient and accessible.” Tom Cloyd, Licensed Mental Health Counselor