Mission Forward Changed and the Philosophy of Ambulatory Care

Oct 8, 2024 - Mission Forward at the University of Washington is working to standardize care at the UW's 125 ambulatory care clinics in a pilot project. The goal is to improve collaboration and standardize common tasks to ensure the best patient care. Associate administrators JoAnne McDaniels and Kassie Hollman say that simply the process of building these systems led to a notable change in UW Medicine’s approach to ambulatory care. “Now our work culture feels more collegial. It feels like you’re not alone. You’re not trying to do something in your silo,” McDaniels says.